MediaMate LLC – Privacy Policy

Privacy Policy
Last updated: October 4, 2026

At Media Mate LLC, your privacy and data security are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our website and services.

What Information We Collect

We collect only the essential information needed to fulfill our services:

  • Full Name
  • Email Address
  • Phone Number
    This information is provided voluntarily by you when placing an order, filling out a form, or contacting us.

We do not collect sensitive personal data such as social security numbers, government IDs, or banking details directly.

Payment Details

We use trusted third-party payment processors to handle all transactions:

  • WooPayments (powered by Stripe) – cards, Apple Pay, Google Pay and local payment methods
  • PayTabs – credit and debit cards
  • Revolut (via Chain2Pay)
  • Cryptomus – cryptocurrency payments

Your card and banking details are processed securely by these platforms and are never stored on our servers.

Data Use & Protection

We use your information to:

  • Deliver services
  • Contact you with order updates
  • Respond to your inquiries

Order and contact details (name, email address, phone number, and order history) are stored securely in our website database, with access limited to team members who need them to deliver your project. We keep this information only as long as needed to provide our services, handle support, and meet legal and accounting obligations. You can request access to or deletion of your data at any time.

We use secure transmission protocols (SSL) and encryption when interacting with third-party platforms.

Third-Party Sharing

Media Mate LLC will never sell, rent, or share your personal information with third parties. We work independently and do not outsource work involving client data.

Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal data, contact us and we will delete it.

Contact

For privacy questions or requests regarding your data, contact us at:
Email: contact@mediamatestudio.com